Privacy Policy

Our privacy policy governs the way in which we process any personal information that you provide to us. We will notify you if the way in which we process your information is to change at any time. You can access our home page and browse our site without disclosing any personal data.

Indian Rose is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.
We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information about Indian Rose. If you want us to remove your information please email us.

Who may process data
Your personal information, which includes your name, address and any other details you provide to us which concern you as an individual, will only be processed by us for the purposes of answering your enquiry.

Disclosure of information
In the unlikely event that a liquidator, administrator or receiver is appointed your information may be transferred to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. We undertake not to provide your personal information to any third parties except in accordance with this policy. Your information will not be disclosed to government or local authorities or other government institutions except as required by law or other binding regulations.

Security
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.

Access to information
You may ask us whether we are storing personal information about you by emailing us and, if you wish, we will provide you with a copy of any personal data we hold about you. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide any information if identity is not established.

Terms & Conditions

This website and our Terms and Conditions have been created for use within the United Kingdom and under UK law. Any goods or promotions not permitted under your local law are not offered to you.

It is your duty to read, understand and accept our Terms and Conditions before you purchase, as you enroll in a binding contract once the order is confirmed. We may change our terms and conditions without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes.

We are careful to ensure that the descriptions and specifications of our goods are correct when they are posted on our website. However, while the colour reproduction of the goods on our website is a close representation, we cannot accept any responsibility for any variation in colour caused by browser software or the computer system used by you.

All orders made are subject to availability. We will try our best to keep all stock levels at the same level to what is publicised on the site, but we are not held responsible if an ordered item is no longer available. We will email you confirmation of this rejected order.

Note that delivery periods are expected guide-lines, but we will not be held liable if your delivery takes longer. We will not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the goods ordered by you if the delay or failure was due to any cause beyond its reasonable control.

All payments are received securely via STRIPE. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason authorise payment, then you will be notified of this immediately at the time of order.

We do not take responsibility if your credit/debit card is used fraudulently as a direct result of being used to buy from our website.

All prices quoted on this website are in pounds sterling, exclude delivery charges and are inclusive of UK sales tax (VAT) at the current rate. If custom or import duties are levied once the good reaches your destination country, you will be responsible for those charges or duties as we have no control over these charges and we cannot predict them.

Please read and obey the washing/care instructions of your purchased item. We will not be held liable if these are not followed. Will not issue a refund on goods if they are not followed.

At Indian Rose, we are committed to maintaining your privacy. Personal details are stored securely and will not be passed on to any third parties without warning.

While we have taken all reasonable steps to ensure an efficient service, it does not guarantee that the use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto your computer.

We obtain the right to terminate or suspend the website and the service it offers at any time and without notice.

These Terms and Conditions supersedes any oral agreement made between us or representation of us.

Indian Rose obtain the right to override any of the Terms and Conditions at any time, and in any situation.

If any of these Terms and Conditions is held to be unenforceable then the remaining Terms and Conditions shall continue to be enforceable in full.